Amber Woodard

Nashville, TN

Empowering Wellness Through Remote Care

About me

Details are everything.

With a passion for mental health advocacy and a background in healthcare, I am dedicated to making a positive impact on people's lives through remote healthcare services. Leveraging my extensive experience in healthcare and psychology, I am committed to delivering high-quality support and guidance to individuals seeking mental wellness.

As the founder of The Therapeutic Journey, I have honed my skills in content creation, social media management, podcast production, and website development. Through my expertise in animation, video production, and audio editing, I strive to create engaging and informative content that resonates with our audience.

Driven by a desire to empower others and promote mental well-being, I am excited to contribute my talents and knowledge to a remote-based role where I can make a meaningful difference while utilizing my technical skills and healthcare expertise.

Bachelor of Arts in Psychology with Concentration in Mental Health

Southern New Hampshire University - Manchester, NH

Honor Society

Being a part of the National Society of Leadership and Success (NSLS) since 2017 has been a transformative journey, filled with growth, leadership, and meaningful connections.

As one of the founding members instrumental in establishing the DeVry-Nashville chapter, I embarked on a mission to cultivate a community dedicated to personal and professional development. Initially taking on the role of secretary, I quickly realized my passion for leadership and service, prompting me to transition to the position of vice president within a few weeks. Over the course of four enriching years, I dedicated myself to fostering an environment where members could thrive, develop essential skills, and make a positive impact in their communities.

During my tenure as vice president, I had the privilege of spearheading various initiatives aimed at empowering our members to unlock their full potential. From organizing impactful community service projects to facilitating engaging leadership workshops, every endeavor was driven by a shared commitment to excellence and growth.

Transferring my membership to Southern New Hampshire University (SNHU) marked a new chapter in my NSLS journey, one that continues to be characterized by dedication to leadership and service. As I bring my experience and insights to my current college community, I am excited to contribute to the collective pursuit of leadership excellence and personal development.

Through my involvement with NSLS, I have not only honed my leadership skills but also forged lifelong connections with like-minded individuals who share my passion for making a difference. As I reflect on my journey thus far, I am grateful for the opportunities, challenges, and invaluable lessons that have shaped me into the leader I am today.

Experience

August 2023 to Present

Admissions Coordinator

Newport Healthcare - Nashville, TN

Daily Responsibilities:

• Answer multi-line phones,
• providing empathetic support to distressed parents seeking treatment for their children.
• Conduct comprehensive phone assessments, screening both the individuals needing care and their families with empathy and professionalism.
• Create and manage detailed health charts, ensuring accuracy and confidentiality in all records.
• Counsel parents through the challenging decision of seeking treatment, emphasizing support and reassurance.

Coordination and Advocacy:

• Collaborate with internal teams to facilitate a smooth admission process,
• verifying insurance coverage and aligning family needs with available programs.
• Foster positive relationships with stakeholders, building trust between NewportHealthcare and families seeking assistance.Compassionate Support:
• Offer empathetic guidance and support during every interaction, showcasing organizational skills while connecting on a human level.
• Advocate for families, ensuring a supportive and compassionate journey through the admission process.
  

Experience

December 2022 to May 2023

Patient Representative Coordinator

Sanitas Medical Center - Nashville, TN

• Engaged in leadership responsibilities, showcasing adeptness by swiftly mastering tasks within the first90 days and earning a promotion.
• Managed the expert calendar and engaged in multilayered administrative duties, including handling multi-line phones, rooming patients, educating them on insurance benefits, and ensuring accurate healthchart updates.
• Demonstrated versatility in managing administrative tasks within a multifaceted medical center, equipped with diverse services like walk-in care, pediatrics, primary care, x-ray, and ultrasound facilities.
  

December 2021 to June 2022

Executive Assistant / Outreach Specialist

Retina Labs - Nashville, TN

• As an Outreach Specialist initially, I transitioned to the role of ExecutiveAssistant, a position tailored by the CEO to leverage my skills.
• Within two months, my adaptability and proficiency led to advancement, demonstrating adeptness in managing multifaceted administrative duties.
• I received personalized training from the CEO in billing and coding, amplifying my capacity tohandle administrative tasks efficiently.
• Played a pivotal role in handling appointment scheduling, processing billing, and coding tasks, andtranscribing records into databases.
  

2019 to 2020

Medical Receptionist/Medical Assistant

Skyline Neuroscience Associates, HCA - Nashville, TN

• Managed the Expert Calendar
• Meticulously coordinating patient scheduling while verifying insurance and health history.
• Ensured accurate financial records by posting payments and charges to patient accounts.
• Maintained precise medical records, focusing on maintaining confidentiality and data accuracy.
  

Experience

October 2015 to April 2019

Front Desk Coordinator/Medical Assistant

Heritage Medical Associates - Nashville, TN

Front Desk Coordinator/Medical Assistant

Heritage Medical Associates - Nashville, TN

• Initially hired as an intern and later employed as a Medical Assistant, handling various administrative duties within a dynamic medical office.
• Managed patient accounts by posting payments and charges, ensuring accuracy in financial records.
  
• Directed patients to exam rooms, conducted routine checks and assisted in diagnostic testing.
• Collaborated with surgical centers for scheduling surgeries, demonstrating versatility across diverse medical specialties such as Endocrinology, Neurology, primary care, and family practice.
• Oversaw administrative tasks while floating among specialties, maintaining medical records, and facilitating patient care.